Process Re-Engineering and Cost Reductions for National Consumer Product Goods Retailer

BACKGROUND

The client was faced with a growing competitive landscape and was struggling to capitalize on market share. Through an in-depth analysis, the client realized that they were only performing at a fraction of their full potential. A 5-year transformation plan was created in order to address how to bridge the gap to reach full potential.

APPROACH

• Optimized service labor processes
• Re-engineered standard workflow and supply chain processes
• Implemented inventory replenishment improvements
• Improved produce quality freshness benchmarks
• Surpassed best-in-class shrink mark of 5%

RESULTS

• The company’s stock price increased 11 times over 5 years and sustained over the next 5 years
• $95.7M cost reduction due to supply chain improvements
• $34.8M in inventory savings
• 21% improvement in labor process efficiency