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Readiness Assessment for HR Consulting and Outsourcing Firm

OEDMReadiness Assessment for HR Consulting and Outsourcing Firm

Readiness Assessment for HR Consulting and Outsourcing Firm

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BACKGROUND

This organization had successfully achieved strong growth, both organically and through a series of strategic acquisitions. The company had tripled revenue over the past 7 years and was well positioned to continue this significant growth trajectory, with the goal of reaching $1 billion by 2020. OEDM Group was engaged to assess the current effectiveness of the head office support functions and processes, and to assess its readiness to support the next phase of company growth.

APPROACH

  • Process-mapped, validated current state and associated pain points
  • Identified 76 pain points within the corporate head office HR functional area
  • Utilized Lean Six Sigma methodology to design a future state solution that streamlined operations, addressed pain points, and reduced hand-offs between functional areas
  • Developed an implementation roadmap that incorporated organization priority, resource availability, and change management impacts to the organization
  • Supported the implementation of workflow design by working with a third-party vendor to meet business and system requirements

RESULTS

  • At the end of the project, OEDM Group had helped the organization build efficiencies, streamline service delivery activities, and optimize organizational structure in HR to reduce pain points by 93%
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